PostFlow-AI Terms of Service
Effective Date: 2025-09-26
Last Updated: 2025-09-26
Company: Switch Inc., 090-0055, 3-5-15, midori-machi, Kitami-city, Hokkaido, Japan
1. Agreement
By purchasing or using PostFlow-AI software, you agree to these terms. If you don’t agree, don’t use the software.
2. What PostFlow-AI Is
PostFlow-AI is AI-powered software that helps you create social media content. We offer:
- Starter Edition ($199): Basic AI content generation
- Pro Edition ($599): Advanced features with unlimited generation
- Monthly Subscription ($298/month): Ongoing premium access
3. Payment and Refunds
Payment: Processed securely by Stripe. You agree to their terms too.
Refunds:
- Starter/Pro: 30-day money-back guarantee
- Monthly subscriptions: Cancel anytime, no partial refunds
- Refunds take 7-14 business days
Taxes: Your responsibility to pay any applicable taxes.
4. What You Can and Can’t Do
You Can:
- Use the software for legal purposes
- Create content for your social media
- Install on your devices as specified
You Can’t:
- Sell or give away copies of the software
- Try to reverse engineer or hack it
- Create illegal or harmful content
- Violate social media platform rules with generated content
5. Who Owns What
We Own: PostFlow-AI software, technology, and brand.
You Own: The social media content you create using our software.
Important: The AI isn’t perfect. You’re responsible for checking that your content is accurate and follows platform rules before posting.
6. Your Information and Privacy
What We Collect:
- Your name, email, and payment info
- How you use the software
- Content you input for generation
How We Use It:
- To provide the service
- Process payments and support
- Improve the software
Who We Share With:
- Stripe (payments), OpenAI/Anthropic (AI services)
- We never sell your personal information
Your Rights:
- Request your data
- Ask us to delete your account
- Contact us: legal@postflow-ai.app
For details, see our Privacy Policy.
7. Service Availability
What We Promise:
- We’ll try to keep the service running
- We’ll fix problems when we can
- We’ll notify you of major changes
What You Should Expect:
- Occasional downtime for maintenance
- AI services depend on third-party providers
- Features may change to improve the service
8. Ending Your Account
You Can: Stop using the service anytime. Cancel subscriptions in your account.
We Can: Suspend access if you violate these terms or don’t pay.
What Happens: You lose access to the software. We’ll try to help you export your data if requested.
9. Limitations and Disclaimers
The Software is “As-Is”:
- We don’t guarantee it’s perfect
- AI-generated content may have errors
- Use at your own risk
Our Liability is Limited:
- Maximum: Amount you paid in the last 12 months
- We’re not responsible for lost profits or indirect damages
- Some limitations may not apply in your country
10. Business Sale (Future Protection)
If We Sell PostFlow-AI:
- We’ll tell you 30 days in advance
- New owner must protect your data similarly
- You can request data deletion before transfer
- Your existing terms continue with new owner
Why This Matters: Protects your rights if ownership changes.
11. Disputes and Problems
First Step: Contact us at legal@postflow-ai.app – we’ll try to resolve issues directly.
Legal Stuff:
- Japanese law applies
- Courts in Tokyo or Sapporo handle disputes
- You keep your consumer rights under local law
12. Changes to These Terms
When We Update:
- Email notification for big changes
- 30 days notice minimum
- Continued use means you accept changes
13. Contact Information
Support: support@postflow-ai.app
Legal/Privacy: legal@postflow-ai.app
Address: Switch Inc., 090-0055, 3-5-15, midori-machi, Kitami-city, Hokkaido, Japan
Simple Summary
You buy our AI software to create social media content. We provide the service, you use it responsibly. We protect your data and don’t sell it. If something goes wrong, we’ll work together to fix it. If we ever sell the business, your rights are protected.